Branch Banking Advisor — Sales & Service

First Citizens Bank; Belleville (IL); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Benefits package

Competitive base pay

Job summary

First Citizens Bank seeks a Sales and Service Representative to handle transactions, educate customers about bank capabilities, and support branch sales by referring opportunities to the right partners.

You will contribute to a customer-centric service culture, deliver professional assistance, and collaborate with team members to meet branch goals while complying with bank policies and procedures.

Qualifications

• Basic Qualifications include a High School Diploma or GED and 6 months of customer service experience.
• Additional Skills include 1+ years of banking experience ( Teller/Universal Banker), 1+ years handling cash, and prior sales experience.

Responsibilities

• Engage with customers to identify needs and opportunities for referrals.
• Foster partnerships, process transactions accurately, and ensure compliance with regulations and policies.

Skills

Communication

Customer Service

Sales

Adaptability

Teamwork

Flexibility

Education

High School Diploma or GED

Job description

First Citizens Bank seeks a Sales and Service Representative to handle transactions, educate customers about bank capabilities, and support branch sales by referring opportunities to the right partners.

You will contribute to a customer-centric service culture, deliver professional assistance, and collaborate with team members to meet branch goals while complying with bank policies and procedures.