Branch Banking: Sales & Service Pro

First Citizens; Asheville (NC); On-site; USD 32,000 - 45,000; Full time

Job summary

First Citizens Bank is hiring a Sales and Service Representative at our Asheville branch. You will process transactions, assist customers, and promote bank products while referring sales opportunities to the appropriate partner.

The role emphasizes strong communication, accuracy, and adaptability in a fast-paced branch environment, with a focus on delivering excellent service and building relationships.

Qualifications

• High School Diploma or GED required.
• Minimum 6 months in customer service.
• Sales or banking experience preferred.

Responsibilities

• Service customers by processing transactions and handling requests with accuracy.
• Identify and refer sales opportunities to bank partners.
• Adhere to bank policies, regulations, and risk controls in daily operations.
• Support branch teamwork and maintain efficient office routines.

Skills

Communication

Customer service

Adaptability

Teamwork

Flexibility

Agility

Financial literacy

Retail banking products

Branch operations

Transaction processing

Builds productive relationships

Detail oriented

Education

High School Diploma or GED

Job description

First Citizens Bank is hiring a Sales and Service Representative at our Asheville branch. You will process transactions, assist customers, and promote bank products while referring sales opportunities to the appropriate partner.

The role emphasizes strong communication, accuracy, and adaptability in a fast-paced branch environment, with a focus on delivering excellent service and building relationships.