Customer-First Banking Sales & Service Associate

First Citizens; Kesteloot's Trailer Court (MN); On-site; USD 26,000 - 35,000; Full time

Job summary

First Citizens in Minnesota seeks a Sales and Service Representative to handle branch transactions, answer customer inquiries, and educate customers on bank capabilities. You will identify and refer sales opportunities to the appropriate bank partner to support branch targets.

The role requires strong communication, empathy, adaptability, teamwork, and financial literacy to deliver exceptional service in a fast-paced retail banking environment.

Qualifications

• Interpersonal communication and customer service skills required.
• Familiarity with banking products and services preferred.
• Ability to adapt to new information and technology while handling multiple tasks.

Responsibilities

• Process branch transactions accurately and efficiently.
• Educate customers on bank capabilities and refer sales opportunities to bank partners.
• Maintain compliance with bank policies and regulations and handle cash with care.

Skills

Interpersonal communication

Customer service

Adaptability

Teamwork

Flexibility

Agility

Financial literacy

Retail banking products

Sales

Education

High School Diploma or GED

Job description

First Citizens in Minnesota seeks a Sales and Service Representative to handle branch transactions, answer customer inquiries, and educate customers on bank capabilities. You will identify and refer sales opportunities to the appropriate bank partner to support branch targets.

The role requires strong communication, empathy, adaptability, teamwork, and financial literacy to deliver exceptional service in a fast-paced retail banking environment.