Branch Banking QA & Risk Auditor

Associated Bank; Omaha (NE); On-site; USD 24,000 - 42,000; Full time

Job summary

Associated Bank seeks a Branch Banking Quality Assurance Specialist to strengthen the branch risk and control environment by evaluating processes for adherence to policies and regulatory expectations. You will conduct scheduled and unannounced assessments, provide objective feedback, and partner with branch leaders to address opportunities and strengthen controls.

You’ll gain expertise in banking operations, risk management, and quality assurance across the branch network, with opportunities to

Qualifications

• Associate’s Degree or equivalent combination of education and experience.
• 4+ years of banking experience.
• Ability to travel frequently, including up to 100% depending on business needs.

Responsibilities

• Conduct scheduled and unannounced branch assessments based on established risk-based requirements and testing standards.
• Evaluate branch processes and controls to identify deficiencies, process breakdowns, and compliance concerns.
• Communicate assessment results and observations to branch management and provide timely, clear written reporting.
• Partner with branch leaders and Branch Operations to recommend corrective actions and strengthen risk and control practices.
• Maintain accurate and comprehensive documentation of testing activities, evidence, findings, and follow-up actions.
• Escalate significant control deficiencies, compliance concerns, and critical breakdowns to Consumer Risk Management.
• Perform targeted or special-purpose assessments and additional quality assurance control testing as assigned.
• Apply knowledge of branch procedures, internal controls, and regulatory requirements to ensure consistent and effective assessments.

Skills

Banking experience

Quality assurance

Risk management

Travel flexibility

Education

Associate’s Degree or equivalent

Job description

Associated Bank seeks a Branch Banking Quality Assurance Specialist to strengthen the branch risk and control environment by evaluating processes for adherence to policies and regulatory expectations. You will conduct scheduled and unannounced assessments, provide objective feedback, and partner with branch leaders to address opportunities and strengthen controls.

You’ll gain expertise in banking operations, risk management, and quality assurance across the branch network, with opportunities to