Branch Banking Leader: Growth & Customer Guidance

Bank N.A.; Albuquerque (NM); On-site; USD 42,000 - 62,000; Full time

Job summary

Bank N.A. is seeking a Branch Sales & Service professional to deliver expert customer service and advise on banking products and strategies in Albuquerque. You will identify referral opportunities and work with multiple teams to meet customer needs while adhering to regulatory requirements.

The role emphasizes coaching, developing a branch business plan, and building loyal customer relationships to drive growth and profitability within the community.

Qualifications

• Delivers exceptional service to BMO customers and prospects.
• Advises customers on products and strategies meeting financial objectives.
• Identifies and makes referrals to other business groups while complying with regulations.

Responsibilities

• Guides, directs and coaches branch staff to serve customers effectively.
• Develops and executes a branch business plan to maximize growth and wallet share.
• Maintains strong customer relationships and resolves issues with bank products and processes.

Skills

Sales & Service

Customer engagement

Referral network

Communication skills

Regulatory awareness

Job description

Bank N.A. is seeking a Branch Sales & Service professional to deliver expert customer service and advise on banking products and strategies in Albuquerque. You will identify referral opportunities and work with multiple teams to meet customer needs while adhering to regulatory requirements.

The role emphasizes coaching, developing a branch business plan, and building loyal customer relationships to drive growth and profitability within the community.