Branch Banking Client Consultant I – Client-Focused Teller

Socket.dev; Detroit (MI); On-site; USD 23,000 - 30,000; Full time

Job summary

Flagstar Bank in Detroit, MI is hiring a Branch Banking Client Consultant I. The role delivers front-line service, performs teller functions, and supports branch growth by educating clients and introducing them to the right team members for sales opportunities.

Expect responsibilities around accurate transactions, risk management, and compliance with bank policies. Strong communication and problem-solving skills will help you provide an exceptional client experience.

Qualifications

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Experience in Financial Services Industry preferred.
• Strong customer service and sales mindset is expected.

Responsibilities

• Sales Performance: Support growth targets and initiate client introductions to the right team members.
• Client Experience: Address account questions, problems, and complaints with timely resolution and education.
• Risk Management: Perform accurate daily financial transactions and adhere to bank policies and regulations.

Skills

Action-oriented

Business Acumen

Approachability

Problem Solving

Priority Management

Relationship building

Team collaboration

Education

High School or equivalent

Job description

Flagstar Bank in Detroit, MI is hiring a Branch Banking Client Consultant I. The role delivers front-line service, performs teller functions, and supports branch growth by educating clients and introducing them to the right team members for sales opportunities.

Expect responsibilities around accurate transactions, risk management, and compliance with bank policies. Strong communication and problem-solving skills will help you provide an exceptional client experience.