Branch Banking Client Consultant II - Lending & Growth

Flagstar Bank; Town of Smithtown (NY); On-site; USD 24,000 - 37,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off

Job summary

Flagstar Bank is seeking a Branch Banking Client Consultant II in Smithtown, NY. The role focuses on handling client inquiries, providing product details, and connecting clients with specialists in Mortgage and Business Banking to meet financial goals.

The position emphasizes lending and investment interactions, with a requirement to maintain compliant service standards and support growth objectives. A High School diploma and 4–5 years of customer service and sales experience are preferred.

Qualifications

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.

Responsibilities

• Sales Performance: Support team efforts to achieve growth targets in deposits and loans; identify and coordinate with the right team members for growth.
• Client Experience: Deliver a positive client experience by addressing questions, problems, and complaints and resolving them promptly.
• Risk Management: Execute sales, service, and banking transactions accurately and in compliance with policies.

Skills

Customer Service

Sales Experience

Mentoring Others

Digital Banking

Education

High School Diploma

Job description

Flagstar Bank is seeking a Branch Banking Client Consultant II in Smithtown, NY. The role focuses on handling client inquiries, providing product details, and connecting clients with specialists in Mortgage and Business Banking to meet financial goals.

The position emphasizes lending and investment interactions, with a requirement to maintain compliant service standards and support growth objectives. A High School diploma and 4–5 years of customer service and sales experience are preferred.