Branch Banking Client Advisor II

Flagstar; New York (NY); On-site; USD 24,000 - 37,000; Full time

Job summary

Flagstar Bank in Woodhaven, NY is seeking a Branch Banking Client Consultant II to deliver exceptional client experiences. You will focus on client management, retention, and referrals to bank partners, with increasing lending interactions and basic investment conversations.

The role involves meeting sales and service goals in a fast-paced retail banking setting. The position requires 4–5 years of customer service and sales experience and the ability to train others.

Qualifications

• Minimum 4–5 years of customer service and sales experience.
• Education level: High School / GED / foreign equivalent.

Responsibilities

• Sales Performance: support team to achieve growth targets in deposits, loans, and non-interest income.
• Client Experience: resolve account questions and complaints, provide timely responses.
• Risk Management: perform transactions accurately and compliantly with regulatory standards.
• Additional accountabilities: handle moderately complex projects and comply with required trainings.

Skills

Customer service

Sales

Education

High School Diploma or GED

Job description

Flagstar Bank in Woodhaven, NY is seeking a Branch Banking Client Consultant II to deliver exceptional client experiences. You will focus on client management, retention, and referrals to bank partners, with increasing lending interactions and basic investment conversations.

The role involves meeting sales and service goals in a fast-paced retail banking setting. The position requires 4–5 years of customer service and sales experience and the ability to train others.