Branch Banking Consultant II: Client Growth & Solutions

Flagstar Bank; Smithtown (NC); On-site; USD 24,000 - 37,000; Full time

Job summary

Flagstar Bank is seeking a Branch Banking Client Consultant II to support growth in Smithtown, NY. You will handle client inquiries, explain banking products, and coordinate with Mortgage and Business Banking teams to help clients reach their financial goals.

The role focuses on lending and basic investment interactions, with opportunities to participate in more complex banking conversations and to contribute to a high-quality client experience.

Qualifications

• Education level: High School or GED or foreign equivalent.
• Minimum 4–5 years of customer service and sales experience.
• Ability to train and mentor others on products and platform procedures.

Responsibilities

• Support team efforts to achieve growth targets in deposits, loans, and non-interest income; secure right client introductions to the appropriate team members.
• Provide positive client experience by resolving questions and guiding product details, delivering engagement and education to clients.
• Execute transactions accurately and compliantly, maintaining risk controls and regulatory adherence.

Skills

Customer service

Sales experience

Mentoring

Education

High School / GED

Job description

Flagstar Bank is seeking a Branch Banking Client Consultant II to support growth in Smithtown, NY. You will handle client inquiries, explain banking products, and coordinate with Mortgage and Business Banking teams to help clients reach their financial goals.

The role focuses on lending and basic investment interactions, with opportunities to participate in more complex banking conversations and to contribute to a high-quality client experience.