Branch Banking: Client Consultant I

Flagstar Bank; Solon (OH); On-site; USD 23,000 - 30,000; Full time

Job summary

Flagstar Bank in Solon, OH is seeking a Branch Banking - Client Consultant I to deliver front-line client service, process teller transactions, and help clients achieve their financial goals with accurate, friendly support.

This role contributes to branch success by maintaining operational accuracy and risk standards, while also supporting sales performance through introductions, client education, and collaboration with branch teammates.

Qualifications

• Education level required: High School / GED or foreign equivalent.
• Less than 2 years of customer service and sales experience.
• Experience in Financial Services Industry preferred.

Responsibilities

• Sales Performance: support growth targets in financial performance through teller-related functions and client introductions.
• Client Experience: assist with account questions, problems and complaints and resolve them in a timely, effective manner.
• Risk Management: perform timely financial transactions and adhere to bank policies and regulations.
• ADDITIONAL ACCOUNTABILITIES: handle special projects and comply with regulatory requirements.

Skills

Customer service

Sales

Education

High School or GED

Job description

Flagstar Bank in Solon, OH is seeking a Branch Banking - Client Consultant I to deliver front-line client service, process teller transactions, and help clients achieve their financial goals with accurate, friendly support.

This role contributes to branch success by maintaining operational accuracy and risk standards, while also supporting sales performance through introductions, client education, and collaboration with branch teammates.