Branch Banking: Client Experience Pro (Part-Time)

Flagstar Bank; Van Wert, Northern (OH, KY); Hybrid; USD 23,000 - 30,000; Part time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Comprehensive leave program

Job summary

Flagstar Bank in Van Wert, OH is seeking a Part-Time Branch Banking Client Consultant I to deliver frontline service, handle teller transactions, and educate clients on financial solutions. You will support branch growth by balancing transactions with client engagement, while complying with all policies and regulatory requirements.

Ideal candidates have 0–2 years of customer service, with preference for financial services experience.

Qualifications

• Education level: High School / GED / equivalent.
• Less than 2 years of customer service and sales experience.
• Preferred: Experience in Financial Services Industry.

Responsibilities

• Sales Performance: support growth targets and client introductions to drive sales.
• Client Experience: provide positive client experience and resolve questions or complaints.
• Risk Management: execute accurate daily transactions and adhere to bank policies.

Skills

Action oriented

Business acumen

Approachability

Problem solving

Priority management

Education

High School diploma or equivalent

Job description

Flagstar Bank in Van Wert, OH is seeking a Part-Time Branch Banking Client Consultant I to deliver frontline service, handle teller transactions, and educate clients on financial solutions. You will support branch growth by balancing transactions with client engagement, while complying with all policies and regulatory requirements.

Ideal candidates have 0–2 years of customer service, with preference for financial services experience.