Branch Banking Client Advisor — Teller & Sales Support

Flagstar Bank; Napoleon Township (MI); On-site; USD 23,000 - 32,000; Full time

Job summary

Flagstar Bank in Napoleon, MI is seeking a Branch Banking Client Consultant I to deliver front-line client service and transactional support. You will welcome clients, identify needs, perform teller functions, and support sales through education and collaboration with branch teammates.

Responsibilities include supporting growth targets, resolving account questions, and ensuring compliance with regulations. The role emphasizes accuracy, efficiency, and a positive client experience in a retail

Qualifications

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience: Less than 2 years of customer service and sales experience.
• Preferred: Experience in Financial Services Industry.

Responsibilities

• Sales Performance: Support team efforts to achieve growth targets in financial performance and client acquisitions.
• Client Experience: Provide positive client experience by addressing questions, problems and complaints and by educating clients.
• Risk Management: Deliver timely and accurate daily financial transactions and adhere to bank policies.

Skills

Action-oriented

Approachability

Problem Solving

Priority Management

Relationship Building

Team Collaboration

Customer Service

Education

High School Diploma or equivalent

Job description

Flagstar Bank in Napoleon, MI is seeking a Branch Banking Client Consultant I to deliver front-line client service and transactional support. You will welcome clients, identify needs, perform teller functions, and support sales through education and collaboration with branch teammates.

Responsibilities include supporting growth targets, resolving account questions, and ensuring compliance with regulations. The role emphasizes accuracy, efficiency, and a positive client experience in a retail