Client Concierge & Teller — Service, Sales & Growth

Flagstar Bank; LaGrange (IN); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid time off

Job summary

Flagstar Bank in Indiana seeks a Branch Banking Client Consultant I to deliver frontline service, handle teller transactions, and educate clients on financial solutions in a friendly, accurate manner.

You will balance sales support, client engagement, and adherence to bank policies while contributing to branch growth and service goals. Strong communication and teamwork are essential for success in this role.

Qualifications

• Less than 2 years of customer service and sales experience.

Responsibilities

• Sales Performance: Support team efforts to achieve growth targets and generate client leads to the right team members.
• Client Experience: Provide positive client experience by resolving questions and issues promptly and effectively.
• Risk Management: Ensure accurate daily financial transactions and comply with policies and regulations.
• Additional Accountabilities: Perform special projects and maintain compliance with laws and policies.

Skills

Customer service

Sales skills

Relationship building

Problem solving

Education

High School diploma or equivalent

Job description

Flagstar Bank in Indiana seeks a Branch Banking Client Consultant I to deliver frontline service, handle teller transactions, and educate clients on financial solutions in a friendly, accurate manner.

You will balance sales support, client engagement, and adherence to bank policies while contributing to branch growth and service goals. Strong communication and teamwork are essential for success in this role.