Branch Banking Associate: Client Service & Growth

Flagstar Bank; Coldwater (MI); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Job summary

Flagstar Bank is seeking a Branch Banking Client Consultant I in Coldwater, MI. The role delivers front-line client service, performs teller transactions, and supports branch sales by educating clients and coordinating with teammates.

You will balance daily operations with risk and policy adherence while fostering a trusted, convenient banking experience. The ideal candidate has strong customer service and sales capabilities, with up to 2 years of experience in a financial services environment,

Qualifications

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent.
• Minimum experience: Less than 2 years of customer service and sales experience.
• Preferred: Experience in Financial Services Industry.

Responsibilities

• Sales Performance: Support team efforts to achieve growth targets in financial performance (all Teller related functions) and primary client acquisition.
• Client Experience: Provide positive client experience by assisting with account questions, problems and/or complaints and through research and communication resolve in a timely and effective manner.
• Risk Management: Deliver timely and accurate daily financial transactions; adhering to bank policies and regulations.
• Additional Accountabilities: Performs special projects and additional duties as required while maintaining regulatory compliance.

Skills

Customer service

Sales

Financial transactions

Communication

Education

High School / GED

Job description

Flagstar Bank is seeking a Branch Banking Client Consultant I in Coldwater, MI. The role delivers front-line client service, performs teller transactions, and supports branch sales by educating clients and coordinating with teammates.

You will balance daily operations with risk and policy adherence while fostering a trusted, convenient banking experience. The ideal candidate has strong customer service and sales capabilities, with up to 2 years of experience in a financial services environment,