Branch Banking Client Advisor II

Flagstar Bank; Fenton (LA); On-site; USD 24,000 - 37,000; Full time

Benefits offered by this job

Health, dental, vision insurance

Life insurance

Disability insurance

Generous paid time off

Job summary

Flagstar Bank in Fenton, MI seeks a Branch Banking Client Consultant II to enhance client experiences and drive sales across deposits, loans, and related services. You will connect clients with mortgage and business banking experts to meet financial goals and participate in more complex conversations regarding lending and basic investments.

The role emphasizes strong relationship-building, regulatory compliance, and the ability to mentor teammates while delivering consistent service excellence

Qualifications

• Education level: High School or equivalent.
• 4–5 years customer service and sales experience.
• Ability to train and mentor others on products and procedures.

Responsibilities

• Sales performance: support growth targets and client introductions to the right team members.
• Client experience: resolve questions, problems and complaints; ensure timely, effective engagement and education.
• Risk management: perform transactions accurately and compliantly; aim for no controllable losses.

Skills

Customer service

Sales

Training

Communication

Education

High School / GED

Tools

Digital products & self-service technologies

Job description

Flagstar Bank in Fenton, MI seeks a Branch Banking Client Consultant II to enhance client experiences and drive sales across deposits, loans, and related services. You will connect clients with mortgage and business banking experts to meet financial goals and participate in more complex conversations regarding lending and basic investments.

The role emphasizes strong relationship-building, regulatory compliance, and the ability to mentor teammates while delivering consistent service excellence