Branch Banking Client Advisor I — Service & Growth

Flagstar; Jackson (MI); On-site; USD 23,000 - 31,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Comprehensive leave program

Job summary

Flagstar Bank is seeking a Branch Banking Client Consultant I in Jackson, MI to deliver front-line client service and transactional support. You will welcome clients, identify needs, and perform teller functions while ensuring accuracy, efficiency, and risk compliance.

You will contribute to branch growth by educating clients and collaborating with teammates to offer the right financial solutions. The role emphasizes compliant operations and high-quality customer experiences in daily banking

Qualifications

• Education level required: High School / High School Equivalency (GED, HiSET, TASC) or foreign equivalent.
• Minimum experience: 1–2 years of customer service, cash handling, or retail.
• Preferred qualifications: Experience in Financial Services Industry.

Responsibilities

• Sales Performance: Support team efforts to achieve growth targets and introduce clients to the right team members.
• Client Experience: Provide positive client experience by addressing questions, problems or complaints and resolving issues.
• Risk Management: Perform daily financial transactions accurately and adhere to bank policies and regulations.
• Additional Accountabilities: Perform special projects and maintain regulatory compliance.

Skills

Action-oriented

Business acumen

Approachability

Problem solving

Priority management

Relationship building

Education

High School / GED

Job description

Flagstar Bank is seeking a Branch Banking Client Consultant I in Jackson, MI to deliver front-line client service and transactional support. You will welcome clients, identify needs, and perform teller functions while ensuring accuracy, efficiency, and risk compliance.

You will contribute to branch growth by educating clients and collaborating with teammates to offer the right financial solutions. The role emphasizes compliant operations and high-quality customer experiences in daily banking