Branch Banking Client Advisor I

Flagstar Bank; Jackson (MI); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Leave program

Job summary

Flagstar Bank in Jackson, MI is seeking a Branch Banking Client Consultant I to deliver front-line client service and transactional support. You will welcome clients, identify needs, perform teller functions, and help guide customers toward suitable financial solutions.

The role emphasizes accuracy, risk awareness, and a positive branch experience, with collaboration across the branch team to meet growth and service goals.

Qualifications

• Minimum 1–2 years of customer service, cash handling, or retail experience.
• Strong interpersonal and communication skills.
• Ability to follow bank policies and procedures accurately.

Responsibilities

• Support sales targets by making client introductions to the right team member.
• Provide positive client experience by resolving questions and issues promptly.
• Deliver accurate daily financial transactions with attention to detail and risk controls.
• Participate in regulatory training and adhere to policies and procedures.

Skills

Customer service

Cash handling

Retail experience

Education

High School Diploma or equivalent

Job description

Flagstar Bank in Jackson, MI is seeking a Branch Banking Client Consultant I to deliver front-line client service and transactional support. You will welcome clients, identify needs, perform teller functions, and help guide customers toward suitable financial solutions.

The role emphasizes accuracy, risk awareness, and a positive branch experience, with collaboration across the branch team to meet growth and service goals.