Branch Banking Associate — Client Concierge

Next Frontier Capital; Corona (CA); On-site; USD 45,000 - 65,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality, delivering personalized service and leveraging digital banking tools to meet clients' financial goals. The role emphasizes building trusted client relationships and providing tailored solutions in a dynamic branch environment.

The position requires strong communication, team collaboration, and the ability to adapt to regulatory requirements while delivering an exceptional in-branch experience.

Qualifications

• Experience delivering attentive and friendly service to clients.
• Ability to build trusted relationships with clients.
• Clear and polite communication to understand and help clients.
• Ability to quickly and accurately learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and opening new accounts while following policies.
• Educate clients on day-to-day banking and digital tools (Chase Mobile App, Chase.com, ATMs).
• Build relationships with clients by listening, asking questions and sharing solutions.
• Perform branch operations and handle cash devices following bank procedures.

Skills

Client service

Relationship building

Communication

Bilingual English/Spanish

Team collaboration

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality, delivering personalized service and leveraging digital banking tools to meet clients' financial goals. The role emphasizes building trusted client relationships and providing tailored solutions in a dynamic branch environment.

The position requires strong communication, team collaboration, and the ability to adapt to regulatory requirements while delivering an exceptional in-branch experience.