Client-Focused Bank Teller & Service Pro

Peoples-Bank; Newark (OH); On-site; USD 21,000 - 26,000; Full time

Job summary

Peoples Bank in Newark, OH seeks a Teller to provide excellent customer service, handle deposits, process complex teller transactions, and promote bank products. You will open deposit accounts, assist with maintenance requests, and refer customers to business partners as needed.

The role emphasizes sales and service within a friendly, professional team, with opportunities to grow in a community-focused bank.

Qualifications

• High School Diploma or GED.
• Minimum 1-year related experience in customer service.
• Ability to work in a fast-paced environment with accuracy and attention to detail.
• Proficient in basic computer operations and standard applications; quick learner of job-specific software.
• Excellent verbal and written communication skills.
• Positive and professional attitude.
• Proven team player.
• Trustworthy and confidential behavior essential.
• Daily reliable transportation.
• Standing for long periods; may require bending/squatting; able to lift up to 25 lbs.
• Travel to internal education/meetings; overnight stays may be required.

Responsibilities

• Deliver superior customer service with a friendly demeanor and help at all times.
• Develop and retain the customer base; greet by name and be responsive.
• Maintain trust by keeping customer business confidential.
• Receive checks and cash for deposits; verify amounts and negotiability.
• Process complex multi-step teller transactions.
• Research and offer solutions; follow up on resolutions.
• Initiate conversations to uncover needs; refer to platform partners.
• Make sales calls to clients/prospects and log activities in Salesforce.
• Meet or exceed sales referral goals; stay informed on products and services.
• Maintain balancing and error records; correct outages with team aid as needed.
• Follow security, risk, and compliance standards; complete trainings.
• Meet scheduled hours; support branch operations as designated.
• Adhere to dress code; perform special projects as assigned.

Skills

Customer service

Cash handling

Sales experience

Verbal/written communication

Team player

Attention to detail

Computer operations

Education

High School Diploma or GED

Job description

Peoples Bank in Newark, OH seeks a Teller to provide excellent customer service, handle deposits, process complex teller transactions, and promote bank products. You will open deposit accounts, assist with maintenance requests, and refer customers to business partners as needed.

The role emphasizes sales and service within a friendly, professional team, with opportunities to grow in a community-focused bank.