Traveling Teller: Drive Service, Sales & Branch Impact

Peoples Bank

Mason (OH)

On-site

USD 36,000 - 52,000

Full time

14 days+

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Job summary

Peoples Bank in Mason, Ohio is seeking an energetic Customer Service Teller to provide outstanding service, open deposits, process teller transactions, and refer customers to business partners. This role emphasizes sales and service, with daily travel to branch locations to support staffing and ensure customer satisfaction.

You will operate in a fast-paced environment, maintain confidentiality, meet referral goals, and stay compliant with bank policies.

Qualifications

High School Diploma or GED.
Minimum 1 year of customer service experience.
Ability to work in a fast-paced environment with high accuracy.
Proficient in basic computer operations and navigating job-specific software.
Excellent verbal and written communication skills.

Responsibilities

Deliver superior customer service with a friendly demeanor and problem resolution.
Develop and retain customer base, greet by name, respond promptly to inquiries.
Process deposits, verify amounts, and handle teller transactions.
Research and resolve customer issues, referring to appropriate partners as needed.
Meet referral goals and maintain knowledge of product and service offerings.
Make sales calls to clients/prospects and document activities in Salesforce.
Ensure compliance with security, risk, and branch policies.
Maintain required training and adhere to branch hours.