Branch Banking Pro: Drive Growth & Delight Customers

PNC Financial Services Group, Inc.; Charlotte (NC); On-site; USD 45,000 - 65,000; Full time

Job summary

PNC Bank is seeking a Branch Banker based in Charlotte, NC at the Randolph Road Branch. The role focuses on expanding the branch's customer base and deepening financial relationships through proactive sales and tailored customer service experiences.

Ideal candidates have strong knowledge of banking products, sales competencies, and a commitment to managing risk within PNC’s policies. Saturday rotation coverage is required, with a minimum of 1-2 Saturdays per month.

Qualifications

• Associates or equivalent degree required; related experience or product knowledge may be considered.
• 3+ years experience typical; military service or equivalent may count toward experience.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Manages the customer experience by identifying opportunities to improve financial wellbeing.
• Collaborates with ecosystem partners to grow customer share of wallet and loyalty.
• Drives proactive sales conversations via internal and outbound interactions using a defined sales process.
• Creates customer loyalty and grows wallet by differentiating the customer experience.

Education

Associates or equivalent degree

Job description

PNC Bank is seeking a Branch Banker based in Charlotte, NC at the Randolph Road Branch. The role focuses on expanding the branch's customer base and deepening financial relationships through proactive sales and tailored customer service experiences.

Ideal candidates have strong knowledge of banking products, sales competencies, and a commitment to managing risk within PNC’s policies. Saturday rotation coverage is required, with a minimum of 1-2 Saturdays per month.