Branch Banker: Customer Growth & Solutions

PNC; Elizabeth City (NC); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental & vision

Life insurance

Disability insurance

401(k) with match

Dependent care reimbursement

Back-up care

Education assistance

Wellness program

Job summary

PNC is seeking a Branch Banker to join its retail banking team in Kitty Hawk, NC. In-office role focused on acquiring and deepening customer relationships, delivering comprehensive financial solutions, and driving customer loyalty.

You will engage with customers through a structured sales process, educate them on PNC products, and collaborate with partners to expand wallet share while maintaining risk controls and high service standards.

Qualifications

• Experience in customer-facing banking roles preferred.
• Strong interpersonal and communication skills.
• Ability to identify sales opportunities and cross-sell banking products.
• Familiarity with banking policies and risk management.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service activities.
• Manage the customer experience and identify opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer wallet share.
• Position PNC solutions to drive new revenue and customer loyalty.
• Drive proactive sales conversations via internal and outbound interactions with a defined sales process.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates degree or equivalent

Job description

PNC is seeking a Branch Banker to join its retail banking team in Kitty Hawk, NC. In-office role focused on acquiring and deepening customer relationships, delivering comprehensive financial solutions, and driving customer loyalty.

You will engage with customers through a structured sales process, educate them on PNC products, and collaborate with partners to expand wallet share while maintaining risk controls and high service standards.