Branch Banker: Grow Customer Loyalty & Solutions

PNC; Chapel Hill (NC); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision

401(k) with company match

Pension and stock purchase plans

Educational assistance

Life insurance

Job summary

PNC is seeking a Branch Banker in Chapel Hill, NC at the Governors Village Branch to deepen the customer base and deliver a full PNC conversation with each client. You will drive proactive sales, partner with ecosystem colleagues, and help clients manage their finances using technology and a differentiated service approach.

Ideal candidates bring 3+ years of retail banking experience or an equivalent combination of education and experience.

Qualifications

• Typically requires 3+ years of experience in a retail banking role.
• Associates or equivalent degree preferred, otherwise demonstrated experience may be considered.
• Demonstrated ability to build and deepen customer relationships.

Responsibilities

• Acquire and deepen the branch customer base through proactive sales and service.
• Manage the customer experience and identify opportunities to improve financial wellbeing.
• Collaborate with ecosystem partners to grow customer share of wallet.
• Deliver PNC solutions to drive revenue and loyalty through conversations and lobby engagement.
• Educate customers on managing transactions using technology and resources.
• Adhere to policies and manage risk with sound judgment.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Effective Communications

Managing Multiple Priorities

Prospecting

Retail Lending

Selling

Understanding Customer Needs

Job description

PNC is seeking a Branch Banker in Chapel Hill, NC at the Governors Village Branch to deepen the customer base and deliver a full PNC conversation with each client. You will drive proactive sales, partner with ecosystem colleagues, and help clients manage their finances using technology and a differentiated service approach.

Ideal candidates bring 3+ years of retail banking experience or an equivalent combination of education and experience.