Branch Leader - Customer Growth & Team Coaching

PNC Financial Services Group; Chapel Hill (NC); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Health insurance

401(k) with match

Paid holidays

Job summary

PNC Financial Services Group in Chapel Hill, NC, seeks a Branch Manager to lead the Willow Drive Branch. The role focuses on delivering a differentiated customer experience, growing revenue through consumer and business banking, and coaching a high-performing team in an in-office setting.

You will manage risk and compliance, drive omni-channel service, and collaborate with ecosystem partners to enhance financial well-being for customers. Notary eligibility may apply.

Qualifications

• 3+ years of related experience typical for this level.
• No Degree required, but relevant banking experience preferred.
• Notary Public eligibility may be required in the applicable state.

Responsibilities

• Lead all aspects of branch performance, drive revenue and customer loyalty.
• Grow branch revenue through consumer and business banking activities.
• Coach and develop branch team to deliver an omni-channel customer experience.
• Ensure risk management and regulatory compliance.

Skills

Accountability

Banking

Client Counseling

Customer Experience

Customer Loyalty

Decision Making

People Management

Proactive Behavior

Results-Oriented

Branch Banking Services

Digital Awareness

Effective Communications

Managing Multiple Priorities

Sales Management

Education

No Degree

Job description

PNC Financial Services Group in Chapel Hill, NC, seeks a Branch Manager to lead the Willow Drive Branch. The role focuses on delivering a differentiated customer experience, growing revenue through consumer and business banking, and coaching a high-performing team in an in-office setting.

You will manage risk and compliance, drive omni-channel service, and collaborate with ecosystem partners to enhance financial well-being for customers. Notary eligibility may apply.