Branch Banker: Customer Growth & Solutions

PNC; Fayetteville (NC); On-site; USD 42,000 - 56,000; Full time

Job summary

PNC in Fayetteville, NC is seeking a Branch Banker to join our in-office retail banking team at the Main Branch. You will cultivate the customer base, deliver a full suite of PNC solutions, and partner with ecosystem providers to grow wallet share.

The role emphasizes proactive sales, risk management, and a customer-first approach to improve financial wellbeing. Prior branch experience and the ability to work in an in-person environment are essential.

Qualifications

• Typically requires 3+ years experience in retail banking.
• Associates degree or equivalent may be considered in lieu of a degree.
• No Degree is listed as the minimum education.

Responsibilities

• Acquires and deepens the branch customer base through proactive sales and service activities.
• Drives proactive sales conversations and delivers PNC solutions to customers.
• Creates loyalty and grows wallet share through a differentiated customer experience.
• Manages risk by adhering to policies and supporting daily branch operations.
• Educates customers on options for managing financial transactions using technology.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

Associates degree or equivalent

Job description

PNC in Fayetteville, NC is seeking a Branch Banker to join our in-office retail banking team at the Main Branch. You will cultivate the customer base, deliver a full suite of PNC solutions, and partner with ecosystem providers to grow wallet share.

The role emphasizes proactive sales, risk management, and a customer-first approach to improve financial wellbeing. Prior branch experience and the ability to work in an in-person environment are essential.