In-Branch Teller & Customer Experience Specialist

PNC; Kitty Hawk (NC); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical coverage

Dental and vision

Life insurance

Disability protection

401(k) with match

Stock purchase plan

Dependent care reimbursement

Educational assistance

Wellness program

Job summary

PNC is hiring a Teller based in Kitty Hawk, NC. You will deliver a personalized customer experience, process a range of customer interactions, and educate customers on options to manage their finances. The role emphasizes referrals to branch staff, promoting PNC products, and maintaining accurate daily operations.

As part of an in-office culture, you will adhere to policies, manage risk, and support teammates to balance customer needs with revenue goals. No visa sponsorship is offered.

Qualifications

• No degree required; a comparable combination of education and experience may be considered.
• Role emphasizes customer service, accuracy, and ability to refer customers to branch staff.

Responsibilities

• Delivers a unique customer experience to improve financial wellbeing.
• Processes a variety of customer interactions and educates on available options.
• Identifies banking opportunities and makes appropriate referrals.
• Engages customers in the lobby to connect them with PNC products.
• Adheres to policies and maintains efficient, accurate branch operations.

Skills

Banking

Customer Service

Sales

Communication

Problem Solving

Attention to Detail

Time Management

Teamwork

Adaptability

Customer Needs

Education

No Degree

Job description

PNC is hiring a Teller based in Kitty Hawk, NC. You will deliver a personalized customer experience, process a range of customer interactions, and educate customers on options to manage their finances. The role emphasizes referrals to branch staff, promoting PNC products, and maintaining accurate daily operations.

As part of an in-office culture, you will adhere to policies, manage risk, and support teammates to balance customer needs with revenue goals. No visa sponsorship is offered.