Branch Assistant Manager - Lead Growth & Member Experience

Public Service Credit Union; Detroit (MI); Vor Ort; USD 55.000 - 75.000; Vollzeit

Benefits dieser Stelle

Competitive wages

Career growth

Work life balance

Health insurance (Full Time)

Paid Time Off (accrued)

Paid Holidays

401(K) Plan

Dental & Vision Insurance (Full Time)

Short & Long-Term Disability (Full Tim

Life Insurance (Full Time)

Zusammenfassung

Public Service Credit Union in Detroit Eastside is seeking an Assistant Branch Manager to support the Branch Manager in leading daily banking operations and delivering exceptional member service. This role focuses on team leadership, service quality, and reaching branch goals in a dynamic community setting.

The incumbent will coach staff, manage scheduling, and promote products to strengthen member relationships while ensuring compliance and operational efficiency at the Detroit Eastside

Qualifikationen

• Associates degree in related field.
• 3+ years of financial institutional experience.
• 1+ year experience in a leadership role preferred.

Aufgaben

• Manage branch employees and responsible for overall direction, development, coordination, and evaluation of all staff assigned to the branch.
• Assist manager in efforts to reach profit, performance, and customer service goals.
• Oversee branch services, to ensure the highest quality of member service and satisfaction is given.
• Works to meet branch performance goals and objectives. Coach and support staff to meet individual and branch goals.
• Train branch employees to identify members’ needs and use our products and services to enhance our relationship with them.
• Prepare and manage scheduled hours for branch personnel and monitor staff attendance.
• Performs other related duties as assigned.

Kenntnisse

Problem solving

Communication

Leadership

Staff development

Banking operations

Professionalism

Integrity

Microsoft Office

Ausbildung

Associates degree in related field

Jobbeschreibung

Public Service Credit Union in Detroit Eastside is seeking an Assistant Branch Manager to support the Branch Manager in leading daily banking operations and delivering exceptional member service. This role focuses on team leadership, service quality, and reaching branch goals in a dynamic community setting.

The incumbent will coach staff, manage scheduling, and promote products to strengthen member relationships while ensuring compliance and operational efficiency at the Detroit Eastside