Box Office - Ticket Seller

ASM Global; Oakland (CA); On-site; USD 26,000 - 32,000; Part time

Job summary

Legends Global is seeking a part-time Box Office - Ticket Seller for Oakland Arena and Oakland-Alameda County Coliseum. This role requires working events, mostly evenings, nights and weekends, with starting hourly pay of $19.00 and union benefits.

The ideal candidate will balance ticket sales, assist guests, and maintain a safe, friendly environment. Responsibilities include handling Ticketmaster transactions, answering questions, and ensuring smooth operations at the box office will call and

Qualifications

• Minimum high school graduate or GED equivalent preferred.
• Preferred experience working with Ticketmaster or other ticketing systems and basic office equipment.
• Must be able to speak and understand English.

Responsibilities

• Sell tickets to the general public from the box office using the ticketing system (Ticketmaster).
• Assist guests at the will call window and resolve issues.
• Create a safe, clean, and friendly experience for all guests.
• Familiarize self with venue layouts and event details.
• Answer questions about events, tickets, and schedules.
• Balance monies at end of shift with supervisor.
• Follow all box office policies and procedures.
• Greet guests warmly and manage lines to keep traffic moving.

Skills

Dependable and punctual

Excellent communication

Organizational skills

Multitasking

English proficiency

Education

High school diploma or GED

Ticketmaster experience

Job description

Legends Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for part-time, Box Office - Ticket Seller for Legends Global - Oakland Arena and Oakland-Alameda County Coliseum. This position requires working events, which occur mostly in the evening, nights, and weekends.

Part Time, Union, Hourly Starting at $19.00

Essential Duties and Responsibilities

(Include the following. Other duties may be assigned.)

Summary

• Sell tickets to the general public from the box office through our ticketing system (Ticketmaster).
• Assist guests at the box office will call window and resolve all issues/problems.
• Create an exceptional experience for all guests through a safe, clean, and friendly environment.
• Familiarize self with the different venue layouts.
• Answer questions regarding events, tickets, and schedules.
• Balance monies at the end of shift with supervisor.
• Follow all operational policies and procedures for the box office operations and the hall.
• Greet each guest with a warm smile and a friendly greeting.
• Familiarize yourself with each event (including special passes or credentials that are to be honored, VIP guests and so on).
• Keep the lines of guests moving rapidly.
• Receive and act on complaints from patrons according to established policies and procedures.
• Supply information such as location of restrooms, merchandise areas, exits, and directions for customers.
• Perform other related duties and special projects as assigned. Including but not limited to bag check and line control.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education and/or Experience

Minimum high school graduate or GED equivalent preferred

Preferred experience working with Ticketmaster ticketing or other ticketing system; as well as office equipment such as copiers, computer/keyboard, telephone, fax, and ticket printers.

Skills and Abilities

• Dependable and able to work scheduled shifts.
• Maintains a positive attitude at all times and supports the company’s policies.
• Excellent organizational, planning, advanced oral and written communication skills, and inter-personal skills.
• Attention to detail and service oriented.
• Ability to undertake and complete multiple tasks and work independently.
• Must be able to speak and understand English.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.

Flexible hours including weekends, holidays and evenings.

Note

The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.

Please ensure you apply on our Legends Global career site.