Box Office - Ticket Seller

ASM Global-AEG Management Oakland LLC.; Oakland (CA); On-site; USD 22,000 - 31,000; Part time

Job summary

Legends Global, the leader in privately managed public assembly facilities, seeks a part-time Box Office – Ticket Seller at the Oakland Arena and Oakland-Alameda County Coliseum. The role is union, hourly, starting at $19.00 per hour. You will sell tickets via Ticketmaster, assist guests, and help maintain a welcoming environment.

Flexible hours include weekends and evenings. Candidates should be reliable, fluent in English, and comfortable handling money and guest inquiries.

Qualifications

• High school graduate or GED; preferred.
• Preferred experience with Ticketmaster or similar system.
• Dependable and able to work scheduled shifts.
• Positive attitude and adherence to policies.
• Excellent organizational and written/spoken English skills.

Responsibilities

• Sell tickets to the public from the box office via Ticketmaster.
• Assist guests at the box office and call window, resolving issues.
• Create an exceptional guest experience in a safe, clean environment.
• Balance monies at shift end with supervisor.
• Answer questions about events, tickets, and schedules.
• Greet guests with a friendly greeting and assist with directions.

Skills

Customer Service

English Proficiency

Communication

Multitasking

Education

High school diploma or GED

Tools

Ticketmaster

Office Equipment

Job description

Legends Global, the leader in privately managed public assembly facilities, has an immediate opening for a part‑time Box Office – Ticket Seller at the Oakland Arena and Oakland‑Alameda County Coliseum.

Position: Part‑time, Union, Hourly; starting at $19.00 per hour.

Responsibilities

• Sell tickets to the general public from the box office via Ticketmaster.
• Assist guests at the box office and call window, resolving issues and problems.
• Create an exceptional experience for all guests through a safe, clean, and friendly environment.
• Familiarize yourself with venue layouts.
• Answer questions regarding events, tickets, and schedules.
• Balance monies at the end of shift with supervisor.
• Follow all operational policies and procedures for box office operations and the hall.
• Greet each guest with a warm smile and friendly greeting.
• Familiarize with each event (including special passes or credentials, VIP guests, etc.).
• Keep lines of guests moving rapidly.
• Receive and act on complaints from patrons according to established policies.
• Supply information such as location of restrooms, merchandise areas, exits, and directions for customers.
• Perform other related duties and special projects, including but not limited to bag check and line control.

Qualifications

• High school graduate or GED equivalent; preferred.
• Preferred experience with Ticketmaster or similar ticketing system; familiarity with office equipment such as copiers, computers, printers, and fax machines.
• Dependable and able to work scheduled shifts.
• Maintains a positive attitude and supports company policies.
• Excellent organizational, planning, and advanced oral and written communication skills, with strong interpersonal abilities.
• Attention to detail and service‑oriented mindset.
• Ability to undertake and complete multiple tasks and work independently.
• Must be able to speak and understand English.

Physical Demands

The employee is regularly required to move around the facility, stand for long hours during events, and talk and hear. The position may require work inside or outside the building as needed. Flexible hours including weekends, holidays, and evenings.

Equal Opportunity

Legends Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.