Box Office & Patron Experience Coordinator

city of americus; Americus (GA); On-site; USD 35,000 - 48,000; Full time

Job summary

The City of Americus is seeking a Patron Services Coordinator within the Theater Operations department to manage an efficient box office operation for performing arts and cultural events. This role handles ticket sales, reservations, processing revenues, and delivering customer service to patrons.

You will recruit and staff events with volunteers, prepare reports, and coordinate with Finance to reconcile monies received and disbursed.

Qualifications

• High school diploma or GED required.
• One year of secretarial/clerical experience preferred.
• Ability to handle cash and sell tickets.

Responsibilities

• Receive reservations, sell and print tickets, collect money, and keep accurate records.
• Perform front of house duties, event preparation, volunteer staffing, and customer service solutions.
• Reconcile all monies received and disbursed to Finance Department.
• Assist in planning, organizing, participating in, and executing special events and programs; Assist in scheduling activities within the department and through outside groups.
• Assists in publicizing and promoting events.

Skills

Ticket sales

Cash handling

Customer service

Volunteer coordination

Education

High School diploma or GED

Job description

The City of Americus is seeking a Patron Services Coordinator within the Theater Operations department to manage an efficient box office operation for performing arts and cultural events. This role handles ticket sales, reservations, processing revenues, and delivering customer service to patrons.

You will recruit and staff events with volunteers, prepare reports, and coordinate with Finance to reconcile monies received and disbursed.