Box Office Operations Lead — Tickets & Events

Boise State University; Boise (ID); On-site; USD 61,000 - 65,000; Full time

Benefits offered by this job

12 paid holidays

Vacation days (12–24)

Retirement plan contributions

Tuition fee waiver

Job summary

Boise State University seeks a Box Office Manager to supervise ticket operations for concerts and events across multiple venues. You will oversee staff, build events, manage inventory, and handle seat holds/releases with dynamic pricing via Ticketmaster platforms.

The role involves coordinating with promoters and venue teams, reconciling sales reports, and ensuring cash controls and compliance. A Bachelor's degree and experience in box office management are preferred.

Qualifications

• Bachelor's degree and 2 years of experience or equivalent professional experience.
• Preferred: 3+ years as a Box Office Manager or ticketing representative.
• Experience with Ticketmaster platforms and related tools is expected.

Responsibilities

• Supervise box office operations and staff, including ticketing campaigns.
• Build events, manage inventory, seat holds/releases, and dynamic pricing.
• Reconcile sales reports and assist with financial settlement processes.
• Coordinate with promoters, bookers, and venue teams.

Skills

Event operations

Guest lists

Box office equipment

Team supervision

Education

Bachelor's degree

Tools

Ticketmaster platforms

HOST/EMT/TM1 knowledge

Job description

Boise State University seeks a Box Office Manager to supervise ticket operations for concerts and events across multiple venues. You will oversee staff, build events, manage inventory, and handle seat holds/releases with dynamic pricing via Ticketmaster platforms.

The role involves coordinating with promoters and venue teams, reconciling sales reports, and ensuring cash controls and compliance. A Bachelor's degree and experience in box office management are preferred.