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A leading company, the Allentown Symphony Association, is seeking a Box Office Manager and Database Administrator. This full-time position involves managing ticket sales, overseeing Box Office staff, and maintaining ticketing databases for various symphony events. The successful candidate will have relevant experience, strong customer service skills, and the ability to work flexible hours.
Job Title: Box Office Manager and Database Administrator
Reports To: Director of Marketing
Direct Reports: Box Office Associates
FLSA Status: Full-time/ Exempt
ORGANIZATION DESCRIPTION AND JOB SUMMARY:
The Allentown Symphony Association (ASA) operates the Allentown Symphony Orchestra (ASO), El Sistema Lehigh Valley (ESLV), and is the owner/operator of Miller Symphony Hall in downtown Allentown, PA. Since 1951, the ASO has been the premiere professional symphony orchestra of the Lehigh Valley and currently presents a variety of classical, pops and family concerts. As the operator of Miller Symphony Hall, the ASA also presents a number of non-orchestra events including the Jazz Upstairs Series, Metropolitan Opera: Live in HD broadcasts, Live OnStage, and a variety of other concerts.
The Box Office Manager and Database Administrator is responsible for the management of ticket sales to all ASA events, as well as for the maintenance of the ASA combined ticketing and donor databases. They are responsible for overseeing Box Office staff, and for coordinating with staff, presenters, sponsors and Hall rentals to accommodate ticketing and/or database needs. They also manage online marketing through the use of the Feathr system.
The tasks associated with this position include, but are not limited to the following:
Ticketing Systems:
Box Office Management:
Database Management
Event Management
Online Marketing:
Required Education, Experience and Abilities:
Preferred Education, Experience and Abilities:
Physical Requirements:
Compensation: $42,000-$45,000/year. Position also comes with a comprehensive benefits package including medical, dental, vision, life and long- and short-term disability insurance; generous paid time off; 403(B) retirement plan option; and medical/dependent care flexible spending accounts (FSAs).
No phone calls, please. Although we appreciate your interest, we will only contact applicants we are considering for an interview.
The Allentown Symphony Association provides equal employment opportunities to all employees and applicants for employment. No one will be discriminated against, or receive preferential treatment because of race, creed, color, religion, sex, affectional or sexual orientation, national origin, ancestry, age, marital status, non-job-related disability, social class, status as a Vietnam-era or special disabled veteran, or any other legally protected status.