Office Care Coordinator

HCAOA; Scottsdale (AZ); Remote; USD 35,000 - 50,000; Full time

Job summary

Une entreprise de services de soins à domicile recherche un coordinateur de bureau pour optimiser ses opérations à Scottsdale, Arizona. Le rôle est essentiel pour connecter les patients et les soignants, en maintenant des dossiers médicaux, en répondant aux demandes et en assurant une gestion efficace des horaires. Ce poste à distance nécessite d’excellentes compétences en gestion du temps et en service client.

Benefits

Avantages de santé disponibles

Rémunération compétitive

Formation et soutien

Qualifications

• Expérience professionnelle d'un an en tant qu'employé de bureau ou dans la saisie de données.
• Competence en communication verbale et écrite.
• Expérience dans l'industrie des soins à domicile, un plus !

Responsibilities

• Maintenir des dossiers médicaux précis et à jour.
• Répondre aux demandes par téléphone et par email.
• Coordonner les horaires du personnel et des patients.

Skills

Gestion du temps

Service client

Attention aux détails

Education

High School Diploma ou GED

Job description

We are looking for an Office Care Coordinator to help manage our successful Home Health business! This role makes a significant impact on our daily operations and the ability to provide the best care to patients by coordinating medical and health services.

You are highly detail-oriented and an expert at managing multiple priorities. Process-driven with exceptional customer service skills, you genuinely care about connecting patients and caregivers to improve lives.

RESPONSIBILITIES

• Maintains accurate and up-to-date medical records in accordance with regulations
• Answers phone and email inquiries and channels them appropriately
• Coordinates staff and patient schedules
• Intakes new patients and closes patient clinical records when discharged
• Assists with requests for the Release of Medical Records
• Assists with maintenance of employee files, including new employee onboarding
• Takes on other projects as needed to keep operations running smoothly

QUALIFICATIONS

• High School Diploma or GED required
• Minimum one-year professional office / data entry experience
• Effective verbal and written communication skills
• Highly organized and detail-oriented
• Prior experience working in the home care industry, a plus!

WHY JOIN THE INDUSTRY?

• Health benefits available
• Competitive compensation
• Training and support

This is a remote position.

Becoming a Caregiver

Professional caregivers go by many names : homemakers, home care aides, home health aides, certified nursing assistants, personal care assistants, direct care workers. No matter the name, what they all have in common is a calling to care for people in the comfort of their own homes.

As our population ages, the demand for caregivers is growing every day! Is this career right for you?

Member businesses are independently owned and operated. Your application will go directly to the member business, and all hiring decisions will be made by the management of that business. All inquiries about employment at these businesses should be made directly to the business location, and not to Home Care Association of America.