Bowling Center Guest Concierge & Front Desk Attendant

Spanish Springs Lanes; Niles (IL); On-site; USD 21,000 - 22,000; Part time

Benefits offered by this job

Free Bowling!

$1 Arcade Play

20% off Events

50% off Food & Beverages

Job summary

Lucky Strike Entertainment in Niles, IL is seeking a part-time Greeter/Counter Desk Attendant to warmly welcome guests, manage the waitlist, and assist with lane assignments and basic bowling instruction. You’ll handle sales at the counter and help maintain smooth operations across the front desk and POS systems.

The role requires 18+ years old, weekend/evening shifts, and a friendly demeanor. Perks include free bowling, arcade credit, and staff discounts.

Qualifications

• HS Diploma or equivalent restaurant/hospitality experience (Optional)
• Proven success in school/previous job experience
• Excellent telephone etiquette
• Must meet the minimum age required by state law to serve alcohol

Responsibilities

• Be friendly and inviting to our guests in person and over the phone
• Manage the waitlist
• Track availability and assign lanes, shoes & other equipment
• Prepare for leagues
• Ring sales at the counter and follow our cash control procedures
• Notify our mechanics of any pinspotter/pinsetter malfunctions and log these issues
• Assist our guests with basic bowling instruction
• Operate our POS system, central panel, computers, and P/A system

Skills

Phone etiquette

Customer service

Education

HS Diploma or equivalent

Job description

Lucky Strike Entertainment in Niles, IL is seeking a part-time Greeter/Counter Desk Attendant to warmly welcome guests, manage the waitlist, and assist with lane assignments and basic bowling instruction. You’ll handle sales at the counter and help maintain smooth operations across the front desk and POS systems.

The role requires 18+ years old, weekend/evening shifts, and a friendly demeanor. Perks include free bowling, arcade credit, and staff discounts.