Boutique Transformation Excellence Lead — Governance & Communications

Chanel; New York (NY); On-site; USD 88,000 - 125,000; Full time

Benefits offered by this job

Wellbeing resources

Family benefits

Generous paid time off

401K and incentives

Comprehensive healthcare

Job summary

CHANEL in New York seeks a Senior Manager, Boutique Transformation Excellence to lead boutique network transformation, drive governance, and align policies between corporate and boutique teams.

You will manage the Fashion Retail Activity Calendar, establish a central hub for leadership communications, and partner with Tech to implement automated solutions, delivering clear, influential messaging across stakeholders.

Qualifications

• Bachelor's degree in Communications, Business, or related field.

Responsibilities

• Drive and govern the Fashion Retail Activity Calendar with a predictable cadence.
• Create a single source of truth for Fashion Retail communications and launch a weekly digest and centralized hub.
• Support BX Transformation projects across Retail Excellence, Tech, P&O with cross-functional oversight.
• Oversee governance for US fashion retail policies and SharePoint policy documentation.

Skills

Project management

Cross-functional influence

Written and verbal communication

Retail knowledge

Stakeholder management

Education

Bachelor's degree in Communications, Business, or related field

Tools

PowerPoint

Excel

Smartsheet

Job description

CHANEL in New York seeks a Senior Manager, Boutique Transformation Excellence to lead boutique network transformation, drive governance, and align policies between corporate and boutique teams.

You will manage the Fashion Retail Activity Calendar, establish a central hub for leadership communications, and partner with Tech to implement automated solutions, delivering clear, influential messaging across stakeholders.