Boutique Studio Lead: Guest Experience & Sales

JETSET Pilates; Wellington (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

A boutique fitness studio in Florida seeks dynamic Studio Leads who excel in customer service and team collaboration. Responsibilities include greeting clients, processing retail sales, maintaining a clean studio, and assisting instructors. Strong communication skills are essential for building rapport with clients and effectively handling inquiries. Team members are expected to sell packages and memberships, ensuring a welcoming environment for all clients. Flexible scheduling is required for morning, evening, and weekend shifts.

Qualifications

• Experience in customer service and retail environments.
• Ability to handle multiple tasks effectively.
• Strong interpersonal skills to build rapport with clients.

Responsibilities

• Assist in delivering a boutique fitness experience to every client.
• Provide customer service and assist clients at the front desk.
• Sell memberships and class packages to clients.
• Maintain studio cleanliness and organization.
• Process retail sales and manage inventory.

Skills

Customer service skills

Retail transaction management

Effective communication

Team collaboration

Tools

Client Relationship Manager (CRM) system (AXLE)

Job description

A boutique fitness studio in Florida seeks dynamic Studio Leads who excel in customer service and team collaboration. Responsibilities include greeting clients, processing retail sales, maintaining a clean studio, and assisting instructors. Strong communication skills are essential for building rapport with clients and effectively handling inquiries. Team members are expected to sell packages and memberships, ensuring a welcoming environment for all clients. Flexible scheduling is required for morning, evening, and weekend shifts.