Boutique Studio Lead: Guest Experience & Sales

JETSET Pilates; Wellesley (MA); On-site; USD 20,664 - 34,440; Part time

Job summary

A boutique fitness studio in Wellesley seeks a Studio Lead to deliver exceptional customer service and manage client interactions. Responsibilities include greeting clients, processing sales, and maintaining studio cleanliness. Ideal candidates will possess strong communication skills and be comfortable in a sales environment. This role requires flexibility to work various shifts, including mornings, evenings, and weekends, while fostering a welcoming atmosphere.

Qualifications

• Exceptional customer service skills.
• Ability to handle sales transactions accurately.
• Strong communication and interpersonal skills.

Responsibilities

• Deliver outstanding boutique fitness experience to clients.
• Manage client check-ins and provide personalized assistance.
• Sales of memberships and packages.

Skills

Customer service

Sales

Communication

Problem-solving

Tools

Client Relationship Manager (CRM) system (AXLE)

Job description

A boutique fitness studio in Wellesley seeks a Studio Lead to deliver exceptional customer service and manage client interactions. Responsibilities include greeting clients, processing sales, and maintaining studio cleanliness. Ideal candidates will possess strong communication skills and be comfortable in a sales environment. This role requires flexibility to work various shifts, including mornings, evenings, and weekends, while fostering a welcoming atmosphere.