Boutique Studio Lead: Guest Experience & Sales

JETSET Pilates; Woodcliff Lake (NJ); On-site; USD 30,000 - 40,000; Full time

Job summary

A local fitness studio in Woodcliff Lake, NJ, is seeking a dynamic Studio Lead to enhance client experiences. This role involves customer interactions, answering inquiries, and managing sales transactions. The ideal candidate should have strong customer service and communication skills, be able to work flexible hours, and maintain a tidy environment. Responsibilities include greeting clients, processing sales, and assisting staff with studio duties. Join us to provide excellent service and foster a welcoming atmosphere!

Qualifications

• Previous experience in customer service or retail is preferred.
• Ability to work flexible hours including mornings, evenings, and weekends.
• Strong interpersonal skills to build rapport with clients.

Responsibilities

• Assist clients professionally and ensure an exceptional fitness experience.
• Manage check-in and check-out processes for clients.
• Sell memberships and class packages to new and existing clients.
• Maintain cleanliness and organization of the studio.

Skills

Customer service

Communication skills

Sales skills

Tools

Client Relationship Manager (CRM) system (AXLE)

Job description

A local fitness studio in Woodcliff Lake, NJ, is seeking a dynamic Studio Lead to enhance client experiences. This role involves customer interactions, answering inquiries, and managing sales transactions. The ideal candidate should have strong customer service and communication skills, be able to work flexible hours, and maintain a tidy environment. Responsibilities include greeting clients, processing sales, and assisting staff with studio duties. Join us to provide excellent service and foster a welcoming atmosphere!