Boutique Studio Lead: Guest Experience & Sales

JETSET Pilates; Austin (TX); On-site; Full time

Job summary

A fitness studio in Austin is looking for dynamic Studio Leads to enhance client relations and support instructors. Responsibilities include providing exceptional customer service, processing sales, and maintaining studio cleanliness. Ideal candidates are expected to communicate effectively, assist with studio operations, and work during varied shifts. This position offers an opportunity to contribute to a thriving fitness environment and engage with clients in multiple capacities.

Qualifications

• Strong customer service skills and ability to build rapport with clients.
• Proficient in phone and email communication.
• Experience in retail transactions and maintaining a clean environment.

Responsibilities

• Assist clients and staff with inquiries and transactions.
• Maintain cleanliness of the studio and front desk.
• Sell memberships and packages to clients.

Skills

Customer service excellence

Effective communication

Sales experience

Organizational skills

Tools

Client Relationship Manager (CRM) system

Job description

A fitness studio in Austin is looking for dynamic Studio Leads to enhance client relations and support instructors. Responsibilities include providing exceptional customer service, processing sales, and maintaining studio cleanliness. Ideal candidates are expected to communicate effectively, assist with studio operations, and work during varied shifts. This position offers an opportunity to contribute to a thriving fitness environment and engage with clients in multiple capacities.