Boutique Studio Lead: Guest Experience & Sales

JETSET Pilates; Somerville (NJ); On-site; USD 42,000 - 60,000; Part time

Job summary

A dynamic fitness studio in Somerville, New Jersey is seeking Studio Leads to deliver exceptional service to clients, assist instructors, and help maintain a welcoming environment. Responsibilities include answering inquiries, processing sales, and ensuring a clean studio atmosphere. Ideal candidates should possess strong customer service and communication skills, with the ability to manage sales memberships both online and in-person. Flexible scheduling is required including mornings, evenings, and weekends.

Qualifications

• Strong customer service skills and ability to assist clients effectively.
• Excellent communication skills, both verbal and written.
• Ability to manage multiple tasks in a dynamic environment.

Responsibilities

• Assist in delivering the ultimate boutique fitness experience to every client.
• Provide excellent customer service upon client arrival and departure.
• Recruit and retain clients, addressing questions and concerns appropriately.
• Sell memberships and class packages in-person, online, and over the phone.
• Maintain a clean and tidy studio.

Skills

Customer service

Communication

Sales skills

Tools

Client Relationship Manager (CRM) system (AXLE)

Job description

A dynamic fitness studio in Somerville, New Jersey is seeking Studio Leads to deliver exceptional service to clients, assist instructors, and help maintain a welcoming environment. Responsibilities include answering inquiries, processing sales, and ensuring a clean studio atmosphere. Ideal candidates should possess strong customer service and communication skills, with the ability to manage sales memberships both online and in-person. Flexible scheduling is required including mornings, evenings, and weekends.