Boutique Studio GM: Growth, Ops & Guest Experience

JETSET Pilates®; Philadelphia (Philadelphia County); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Paid time off

Complimentary or discounted JETSET Pil

Professional development opportunities

Performance bonuses

Health insurance

Retirement plans

Job summary

JETSET Pilates is seeking a General Manager in Philadelphia to lead a high-performing team and drive studio success. You will oversee operations, memberships, client experience, and community partnerships while maintaining an active in-studio presence.

You’ll teach, participate in the Instructor Training Academy, and coach staff to deliver exceptional hospitality and results-driven growth across memberships and revenue.

Qualifications

• 3+ years of operations or general management experience in boutique fitness, hospitality, or luxury membership model services.
• Proven track record of building and leading high-performing teams across locations.
• Entrepreneurial mindset with proactive problem-solving and initiative.

Responsibilities

• Lead, coach, and develop instructors and Studio Leads.
• Recruit and onboard new team members as needed.
• Provide regular feedback and performance conversations.
• Foster an engaging, accountable team culture.
• Identify and develop future leaders through coaching and mentorship.

Skills

Operations leadership

Team development

Sales & revenue growth

Data-driven decisions

Client experience

Fitness industry experience

Job description

JETSET Pilates is seeking a General Manager in Philadelphia to lead a high-performing team and drive studio success. You will oversee operations, memberships, client experience, and community partnerships while maintaining an active in-studio presence.

You’ll teach, participate in the Instructor Training Academy, and coach staff to deliver exceptional hospitality and results-driven growth across memberships and revenue.