Pilates Studio GM: Growth, Operations & People Leadership

JETSET Pilates; Minneapolis (MN); On-site; USD 55,000 - 75,000; Full time

Job summary

JETSET Pilates in Minnesota is seeking a General Manager who leads studio growth, builds relationships with the local fitness community, and models the brand’s service standards. The GM will train through our program, teach classes, and remain in-studio for a substantial portion of the weekly schedule.

The role requires overseeing operations, staffing, marketing, and performance across key metrics, ensuring a best-in-class experience for clients and consistent studio growth.

Qualifications

• Proven ability to lead studio operations and growth.
• Experience in people management and staff development.
• Strong customer service orientation and brand representation.

Responsibilities

• Manage day-to-day operations and implement company-wide policies.
• Deliver outstanding customer service and fitness experience.
• Run reports and analyze metrics on sales, utilization, retention.
• Develop local marketing initiatives to drive client acquisition.
• Schedule staff and classes, plan team meetings.
• Oversee hiring and career growth for instructors.
• Drive performance on class numbers, utilization, memberships.

Skills

Leadership

Operations

Customer service

Marketing initiatives

People management

Job description

JETSET Pilates in Minnesota is seeking a General Manager who leads studio growth, builds relationships with the local fitness community, and models the brand’s service standards. The GM will train through our program, teach classes, and remain in-studio for a substantial portion of the weekly schedule.

The role requires overseeing operations, staffing, marketing, and performance across key metrics, ensuring a best-in-class experience for clients and consistent studio growth.