Growth-Driven Studio GM | Boutique Fitness Leader

JETSET Pilates; Falls Church (VA); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Paid time off (PTO)

Complimentary or discounted JETSET PIL

Professional development opportunities

Job summary

JETSET Pilates is seeking a General Manager to lead a high-performing team, drive operational excellence, and deliver an exceptional client experience at our Falls Church studio. This hands-on role blends business management with active instruction and community engagement, guiding memberships growth and profitability.

The GM will oversee operations, staffing, and brand standards while nurturing a culture of hospitality, accountability, and continuous improvement in a boutique fitness

Qualifications

• 3+ years of operations or general management experience in boutique fitness, hospitality, or luxury membership services.
• Proven track record of building and leading high-performing teams across multiple locations or pre-opening contexts.
• Entrepreneurial spirit with initiative and problem-solving in evolving playbooks.
• Strong sales instincts with experience driving revenue targets and coaching others to do the same.
• Highly analytical with comfort building reports and making data-driven decisions.
• Excellent organizational skills and ability to manage competing priorities without losing momentum.
• Outstanding communicator who connects with clients and team members.
• Hands-on fitness instruction or coaching experience is strongly preferred.
• Passion for community building and understanding local wellness, fitness, and hospitality scenes.

Responsibilities

• Lead, coach, and develop instructors and Studio Leads.
• Recruit and onboard new team members as needed.
• Provide regular feedback and conduct performance conversations.
• Foster an engaging and accountable team culture.
• Identify and develop future leaders through coaching and succession planning.
• Own daily studio operations and ensure superior hospitality and client experience.
• Manage class and staffing schedules; oversee facility operations and branding standards.
• Resolve client concerns promptly and improve operational processes for efficiency.
• Own studio performance across memberships, utilization, retention, payroll, revenue and expenses.
• Analyze KPIs and implement action plans to improve metrics.
• Develop strategies to boost member retention, referrals, and recurring revenue.
• Coach staff on consultative selling, upgrades, renewals, and client retention.
• Build relationships within the local community and partner networks.
• Support social media and community partnerships; represent JETSET as brand ambassador.
• Monitor financial performance and provide regular business updates to ownership.
• Recommend operational improvements; ensure profitability and expense control.

Skills

Operations management

Team leadership

Sales strategy

Data analysis

Customer service

Communication

Coaching

Project management

Job description

JETSET Pilates is seeking a General Manager to lead a high-performing team, drive operational excellence, and deliver an exceptional client experience at our Falls Church studio. This hands-on role blends business management with active instruction and community engagement, guiding memberships growth and profitability.

The GM will oversee operations, staffing, and brand standards while nurturing a culture of hospitality, accountability, and continuous improvement in a boutique fitness