Boutique Studio General Manager - Growth, Sales & Team Lead

Riser Fitness, LLC; Long Beach (CA); On-site; USD 62,000 - 76,000; Full time

Benefits offered by this job

Salary: $69,000+

Monthly performance bonus

Health Benefits

401K

Paid Time Off

Free Pilates classes

Growth opportunities

Job summary

Riser Fitness, LLC in Long Beach, CA is seeking a General Manager to oversee all studio functions, from sales to instructors, and to lead membership growth while reducing attrition.

You will hire, train and manage Sales Associates, coordinate marketing efforts, manage four revenue streams (memberships, retail, private training, teacher training) and ensure high standards of customer service and operations.

Qualifications

• 2+ years of retail/service sales or fitness sales experience.
• Confident in generating personal sales and training Sales Associates in sales
• Ability to manage and drive 4 revenue streams: memberships, retail, private training, and teacher training
• Must be fluent in English and have excellent communication and strong interpersonal skills
• Ability to excel in a fast changing, diverse environment.
• An affinity and passion for fitness.

Responsibilities

• Lead generation including Grass Roots Marketing and Networking
• Implement sales process to schedule prospects into Intro classes
• Membership sales
• Manage staff schedule
• Ensure that studio retail/products are stocked with accurate inventory counts
• Train and Supervise Sales Associates
• Hire/Manage instructors at the studio
• Proficiency in ClubReady, to include revenue reports, attendance reports, etc.
• Review instructor evaluations and assist in mentorship/disciplinary action as needed
• Independently make decisions related to high level customer service
• Collect out-standing dues
• Maintain cleanliness and organization of the Pilates Studio
• Enforce Club Pilates policies and procedures
• Ensure all forms, administrative supplies, and studio literature is stocked and visible
• Schedule and participate in networking/community events and studio promotions
• Strategically manage marketing campaigns to generate leads for the studio

Skills

Sales leadership

Customer service

Communication

Staff training

Organization

Attention to detail

Tools

ClubReady

Job description

Riser Fitness, LLC in Long Beach, CA is seeking a General Manager to oversee all studio functions, from sales to instructors, and to lead membership growth while reducing attrition.

You will hire, train and manage Sales Associates, coordinate marketing efforts, manage four revenue streams (memberships, retail, private training, teacher training) and ensure high standards of customer service and operations.