Boutique Store Manager — Lead & Grow Luxury Coffee

Nestlé Nespresso SA; Minneapolis (MN); Sur place; USD 78 000 - 102 000; Plein temps

Avantages offerts par ce poste

Free machine

401k match

Education reimbursement

Health programs

DEI groups

Commuter benefits

Pet adoption reimbursement

Employee recognition

Discounts

Résumé du poste

Nestlé Nespresso USA seeks a Store Manager for the Mall of America boutique in Bloomington, MN. You will lead a high-performing team to optimize sales, service, and operations, delivering a seamless customer experience and embodying the brand values.

You will drive performance through innovative store strategies, community engagement, and storytelling about our coffee and sustainability practices, with a focus on coaching, development, and personalized coffee experiences.

Qualifications

• 4+ years in fast-paced or luxury retail.
• 3+ years supervisory experience in people management and development of direct reports.
• High School Diploma or GED required; Bachelor’s degree preferred.

Responsabilités

• Recruit, hire, and develop a high-performing team to drive performance.
• Lead coaching and mentoring to deliver exceptional customer experiences.
• Uphold Nestlé culture and values with engaged and motivated staff.
• Set clear targets and provide guidance to drive sales and service excellence.
• Ensure adherence to SOPs and manage inventory efficiently; control labor costs.
• Promote safety, health, and environmental policies.
• Think entrepreneurially to create community-building channels and experiences.

Connaissances

People management

Customer service

Sales

Formation

High School Diploma or GED

Bachelor's degree preferred

Outils

POS systems

Description du poste

Nestlé Nespresso USA seeks a Store Manager for the Mall of America boutique in Bloomington, MN. You will lead a high-performing team to optimize sales, service, and operations, delivering a seamless customer experience and embodying the brand values.

You will drive performance through innovative store strategies, community engagement, and storytelling about our coffee and sustainability practices, with a focus on coaching, development, and personalized coffee experiences.