Boutique Store Manager: Growth, Perks & Impact

Nestle SA; Boston (MA); On-site; USD 78,000 - 102,000; Full time

Benefits offered by this job

Free Nespresso machine & coffee

401k with company match

Educational reimbursement

Health and mental wellness programs

DE&I resource groups

Commuter benefits

Pet adoption reimbursement

Employee recognition program

Discounts at 2,000+ companies

Job summary

Nestlé Nespresso USA is seeking a Store Manager for our Boston Prudential Center Boutique. You will lead a high-performing team to drive sales, elevate customer experiences, and execute store strategies with an entrepreneurial mindset.

You will recruit, train, and coach staff, foster a caring culture, and connect with the community while representing the Nestlé and Nespresso brands. This role offers growth, incentives, and a collaborative environment.

Qualifications

• 4+ years of professional experience in a fast-paced or luxury retail environment.
• 3+ years of supervisory experience in people management.
• High School Diploma or GED required; Bachelor’s degree preferred.
• Willingness to work open/close shifts, weekends and holidays.
• Ability to travel as required.
• Passion for coffee and sustainability.

Responsibilities

• Recruit, hire, and develop a high-performing team to drive performance and engagement.
• Lead training initiatives to ensure knowledge of products, selling techniques, and standards.
• Uphold Nespresso culture and values through effective communications and weekly meetings.
• Drive sales performance by setting targets and guiding the team.
• Manage inventory and operations, coordinating with the District Manager.
• Promote safety and quality in line with Nestlé policies.
• Engage with the community to elevate the brand and customer experiences.
• Share the Nespresso story and sustainability practices with customers.

Skills

Leadership

Supervisory

Time management

Communication

Education

High School Diploma or GED

Bachelor’s degree preferred

Job description

Nestlé Nespresso USA is seeking a Store Manager for our Boston Prudential Center Boutique. You will lead a high-performing team to drive sales, elevate customer experiences, and execute store strategies with an entrepreneurial mindset.

You will recruit, train, and coach staff, foster a caring culture, and connect with the community while representing the Nestlé and Nespresso brands. This role offers growth, incentives, and a collaborative environment.