Boutique Sales Lead: Luxury Experience & Team Coach

Leap; New York (NY); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Bonus eligible

Medical, dental, and vision benefits (

AllOne Health Employee Assistance Prog

401(k)

Accrued PTO (full-time)

Employee discount

Job summary

Leap is seeking a passionate Sales Supervisor to lead a boutique team on the Leap Platform. You will act as Leader on Duty, partnering with the Store Manager to drive sales, uphold brand standards, and deliver an elevated customer experience on the sales floor in New York.

The role offers an hourly pay range of $24–$27 per hour, with bonus eligibility based on performance. Join a team focused on coaching, operations, and memorable service for a premium retail brand.

Qualifications

• 1–3 years of retail leadership or supervisory experience in boutique, specialty, premium, or customer-focused retail environments.
• Demonstrated ability to lead a team, coach selling behaviors, and drive sales results in a fast-paced environment.
• Strong customer-focused selling skills with the ability to build relationships, provide product expertise, and create memorable experiences.
• Strong communication skills with the ability to provide feedback, motivate others, and build positive team relationships.

Responsibilities

• Drive Sales Performance: Lead the team in achieving daily sales goals and KPIs through coaching, floor leadership, and effective selling.
• Deliver an Exceptional Customer Experience: Create meaningful connections with authentic engagement, product expertise, and personalized service.
• Lead & Develop the Team: Coach, recognize, and support team members to build a high-performing store.
• Lead Daily Store Operations: Oversee daily execution, branding, inventory, shipments, and adhere to policies.

Skills

Retail leadership

Coaching

Sales performance

Customer service

Communication skills

Team motivation

Tools

Shopify

Endear CRM

Slack

Google Workspace

Job description

Leap is seeking a passionate Sales Supervisor to lead a boutique team on the Leap Platform. You will act as Leader on Duty, partnering with the Store Manager to drive sales, uphold brand standards, and deliver an elevated customer experience on the sales floor in New York.

The role offers an hourly pay range of $24–$27 per hour, with bonus eligibility based on performance. Join a team focused on coaching, operations, and memorable service for a premium retail brand.