Boutique Sales Leader – Coach, Drive Experience & Results

Leap; New York (NY); On-site; USD 33,000 - 37,000; Full time

Benefits offered by this job

Bonus eligible

Medical, dental, and vision benefits (

401(k)

Accrued PTO

Employee discount and wardrobe allot.

Job summary

Leap Inc. is seeking a passionate Sales Supervisor to join our boutique, powered by the Leap Platform. You will lead on the sales floor, manage daily operations, and partner with leadership to drive sales while delivering an elevated in-store experience.

This role is on-site in our New York boutique with a focus on coaching, customer connections, and brand standards. Eligible for bonus based on performance.

Qualifications

• 1–3 years of retail leadership or supervisory experience in boutique, specialty, premium, or customer-focused retail environments.
• Proven ability to lead a team, coach selling behaviors, and drive sales results in a fast-paced environment.
• Strong customer-focused selling skills and the ability to build relationships, provide product expertise, and create memorable experiences.
• Strong communication skills with the ability to provide feedback, motivate others, and build positive team relationships.
• Oversees daily sales floor standards, including organization, replenishment, cleanliness, and overall store presentation.
• Experience with retail technology, including Shopify, Endear CRM, Slack, and Google Workspace preferred.
• Flexible availability, including days, evenings, weekends, and holidays.
• Must be at least 18 years of age.

Responsibilities

• Lead the team to achieve daily sales goals and key performance metrics through coaching, floor leadership, and strong selling behaviors.
• Monitor business performance and identify opportunities to maximize results on the sales floor.
• Reinforce product knowledge, storytelling, and personalized selling techniques to elevate the customer experience.
• Create meaningful customer connections through authentic engagement and personalized service.
• Coach associates to deliver thoughtful recommendations and experiences that drive loyalty and repeat business.
• Serve as Leader on Duty by overseeing daily store execution and maintaining brand standards.

Skills

Retail leadership

Team coaching

Customer service

Communication skills

Shopify

Endear CRM

Slack

Google Workspace

Tools

Shopify

Endear CRM

Slack

Google Workspace

Job description

Leap Inc. is seeking a passionate Sales Supervisor to join our boutique, powered by the Leap Platform. You will lead on the sales floor, manage daily operations, and partner with leadership to drive sales while delivering an elevated in-store experience.

This role is on-site in our New York boutique with a focus on coaching, customer connections, and brand standards. Eligible for bonus based on performance.