Boutique Sales Leader Elevate Customer Experience

Leap; Scottsdale (AZ); On-site; USD 28,000 - 30,000; Full time

Benefits offered by this job

Bonus eligible

Medical, dental, and vision benefits

401(k) plan

Paid time off accruement

Job summary

Leap Inc is seeking a Sales Supervisor for our boutique, powered by the Leap Platform. You will be the Leader on Duty, driving daily sales goals, coaching a high-performing team, and ensuring an elevated in-store experience.

You will oversee operations in partnership with Store Leadership, reinforce brand standards, and execute daily tasks while delivering exceptional customer service and robust team development. This role is on-site with bonus eligibility.

Qualifications

• 1–3 years of retail leadership or supervisory experience in boutique, specialty, premium, or customer-focused retail environments.
• Demonstrated ability to lead a team, coach selling behaviors, and drive sales results in a fast-paced environment.
• Strong customer-focused selling skills with the ability to build relationships, provide product expertise, and create memorable experiences.
• Strong communication skills with the ability to provide feedback, motivate others, and build positive team relationships.

Responsibilities

• Lead the team in achieving daily sales goals and key performance metrics through active coaching, floor leadership, and strong selling behaviors.
• Monitor business performance throughout the day, identifying opportunities and adjusting priorities to maximize results.
• Reinforce product knowledge, storytelling, and personalized selling techniques to elevate the customer experience.
• Create meaningful customer connections through authentic engagement, product expertise, and personalized service.
• Coach associates to deliver thoughtful recommendations and experiences that drive customer loyalty and repeat business.
• Serve as a trusted leader on the sales floor by providing coaching, feedback, recognition, and ongoing support to develop a high-performing team.
• Partner with store leadership to onboard new team members, reinforce training, and foster a culture of accountability and collaboration.
• Serve as Leader on Duty by overseeing daily store execution and ensuring the team is prepared to deliver an exceptional customer experience.

Skills

Retail leadership

Coaching

Customer service

Communication

Team development

Shopify

Endear CRM

Slack

Google Workspace

Tools

Shopify

Endear CRM

Slack

Google Workspace

Job description

Leap Inc is seeking a Sales Supervisor for our boutique, powered by the Leap Platform. You will be the Leader on Duty, driving daily sales goals, coaching a high-performing team, and ensuring an elevated in-store experience.

You will oversee operations in partnership with Store Leadership, reinforce brand standards, and execute daily tasks while delivering exceptional customer service and robust team development. This role is on-site with bonus eligibility.