Boutique Operations Lead: Service & Inventory Expert

CHANEL; Westport (KY); On-site; USD 34,000 - 45,000; Full time

Benefits offered by this job

Wellbeing days

Parental leave

Healthcare benefits

401K

Job summary

CHANEL is seeking a Boutique Operations Associate to support all boutique activities and uphold exceptional client service. You will master SOPs, systems and processes, assisting boutique leadership and ensuring smooth daily operations, from opening to close, while maintaining stock control and an omni-channel client experience.

The role emphasizes teamwork, strong communication, and a service-minded approach in a fast-paced retail environment.

Qualifications

• Excellent communication and interpersonal skills.
• Ability to thrive in a collaborative retail environment.
• Foreign language skills are preferred but not required.

Responsibilities

• Uphold operational standards to deliver CHANEL client experience.
• Be the expert on SOPs, systems and tools for the boutique team.
• Deliver exceptional customer service and host clients in-store.

Skills

Teamwork

Communication skills

Language skills

Customer service mindset

Job description

CHANEL is seeking a Boutique Operations Associate to support all boutique activities and uphold exceptional client service. You will master SOPs, systems and processes, assisting boutique leadership and ensuring smooth daily operations, from opening to close, while maintaining stock control and an omni-channel client experience.

The role emphasizes teamwork, strong communication, and a service-minded approach in a fast-paced retail environment.